Frequently Asked Questions
Find answers to common questions about our products and services
Orders & Shipping
How long does shipping take?
Standard shipping takes 5-7 business days.
Do you ship internationally?
Currently, we only ship within the United States. International shipping is coming soon!
How can I track my order?
Once your order ships, you'll receive a confirmation email with tracking information.
Custom Products
How does the custom design tool work?
Our custom design tool allows you to create unique designs by adding text, uploading images, and choosing from various styles and colors. Simply select "Create Your Design" on any product to get started.
Can I return custom products?
Custom designed products are made specifically for you and are final sale. We only accept returns for custom products if they arrive defective or damaged.
How long does it take to make custom products?
Custom products require 3-5 business days for production, plus shipping time. You'll receive updates throughout the process.
Returns & Exchanges
What is your return policy?
We offer a 30-day return policy for unworn, unwashed items with original tags attached. Custom designed products are final sale unless defective.
How do I exchange an item?
Contact us at info@inknfiber.com with your order number and we'll help you exchange your item for a different size or color.
Product Information
What materials are your products made from?
Our products are made from high-quality cotton and cotton blends. Each product page includes specific material information.
How do I find my size?
Check out our size guide for detailed measurements and fitting tips.
How should I care for my products?
We recommend washing in cold water and tumble drying on low heat. For custom printed items, wash inside out to preserve the design.
Still Have Questions?
Can't find what you're looking for? Contact us at info@inknfiber.com and we'll be happy to help!